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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benn Carr

October 18, 2025

4  out of  5
rating by Benn Carr
"While reaching Jason has been a challenge, his office staff, Megan and Kristen have been very responsive. If they don’t have an answer for me they know how to get it and quickly. Thy make all the difference. I’m a fan."
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Nathan Raizman

October 15, 2025

5  out of  5
rating by Nathan Raizman
"I had an excellent experience working with Kristan Taylor and the Jason Giambi State Farm team. They provided the necessary insurance documents for a loan closing on very short notice and handled everything promptly and professionally. Their responsiveness and attention to detail made the process seamless. I highly recommend their office for both personal and business insurance needs!"
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Jesse Sinclair

October 9, 2025

5  out of  5
rating by Jesse Sinclair
"Kristan was quick easy and to the point good service."
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mark harris

October 8, 2025

5  out of  5
rating by mark harris
"I want to commend the team at Jason Giambi State Farm Insurance for giving great customer service and for providing my family and I with insurance that has worked! They've guided me through the process on several claims over the past few years. The experience was positive in every case. The team of Kristan, Megan, Gina, Ashton, and Jason have all been easily accessible by phone and helpful. I recommend them wholeheartedly."
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Douglas Co

October 7, 2025

5  out of  5
rating by Douglas Co
"We have Medicare supplement insurances with Jason Giambi and his office staffs was incredibly helpful and answering all my questions and explained everything in detail within the same day. I highly recommended to anyone looking for an insurance agent who truly cares about their clients."
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Samuel E Daniel

September 25, 2025

5  out of  5
rating by Samuel E Daniel
"Jason and the staff in his office are always a pleasure to speak with and help make the process easier. We have 4 autos insured with this agency. Great people."
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Greg DiLeo

September 11, 2025

1  out of  5
rating by Greg DiLeo
"Rates went up without warning or explanation on two occasions. I cancelled the policy after the second raise and have not received my refund yet. Contacted corporate once, looks like I need to again..."
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us. Renewal notices are sent to customers several weeks prior to policy renewals which include all premium costs. All billing, rate increases and refunds are generated from State Farm Coporate. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey."
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Joan Brundage

September 9, 2025

5  out of  5
rating by Joan Brundage
"Last week Ashton called to tell me that my autopay for my auto insurance premium had been declined. He updated my email address which has been confirmed by State Farm. Today he confirmed my automatic re-enrollment in autopay, told me that they needed my mother's date of death & if the Underwriting Department requires a Death Certificate he will call me again. During both calls, Ashton was extremely courteous, friendly, & helpful. I especially appreciate his willingness to call as needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teri Trudel

September 6, 2025

5  out of  5
rating by Teri Trudel
"Kristan Taylor has been assisting me with all my car insurance needs. They are very responsive, giving me the freedom to reply via text, email or phone. Kristan answers all my questions, explains reasons for rates, and offers alternative solutions.Most of all, along with being super helpful,Kristan is always cheerful and friendly, in a genuine way. I have been very happy with their service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Thomas

September 5, 2025

5  out of  5
rating by Julie Thomas
"Every time I need help, they go out of their way to assist me. Love the office staff they are very professional. I really appreciate the service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathleen Russell

August 30, 2025

5  out of  5
rating by Kathleen Russell
"Kristan at Jason Giambi was incredibly helpful with both my car and life insurance policies. She was informative and patient when I asked way too many questions. She also provided me with great rates. I would highly recommend Kristan and her team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Esteban Garcia

August 28, 2025

5  out of  5
rating by Esteban Garcia
"Very helpful and polite staff"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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ulises perpuly

August 19, 2025

5  out of  5
rating by ulises perpuly
"Ashton was super helpful and educated! Make it super quick and easy for me"
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Andrea Rivera

August 19, 2025

5  out of  5
rating by Andrea Rivera
"Had GREAT customer service when I spoke with Kristan. She was clear, concise, and also very friendly. She also helped with finding other ways to lower my premium which is always a bonus!"
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ivan hsu

August 18, 2025

5  out of  5
rating by ivan hsu
"Kristan was able to quickly get me a quote for my newly acquired 2002 Camry. I was able to pay over the phone and get my insurance. Thank you"
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Zach Jarosz

August 5, 2025

5  out of  5
rating by Zach Jarosz
"Kristan goes above and beyond to help me out w finding the best options for my coverages and really working w me on solutions. High recommend."
We responded:
"Zach, thank you so much for sharing your experience with our office! We appreciate your business and happy to hear that you are pleased with the service you have been provided. We look forward to continue in assisting you with your insurance needs! "
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Farhaan Syed

July 30, 2025

5  out of  5
rating by Farhaan Syed
"great agency, employees are very helpful and easy to start a policy with. competitive prices as well."
We responded:
"Thank you so much for the review and for sharing your experience. We appreciate your business and referrals! "
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Derek Hutchison

July 25, 2025

5  out of  5
rating by Derek Hutchison
"As State Farm’s slogan states, Jason and his SF family are always there! Thank you to Kristan for the wonderful service! Bummed about the move to T.O. proper, but still our neighbor!"
We responded:
"Derek, thank you for the shout out ! We appreciate your feedback and your business! "
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La Toya Moore

July 22, 2025

5  out of  5
rating by La Toya Moore
"Amazing Customer Service. I have been with this firm for many years, and the services they provide are impeccable. I have out Auto Insurance, Home Owners Insurance and Rental policy all in one bundle and it works! Kristan stays on top of her accounts and makes sure that I know what is due and when. Claims process is also pleasant and hassle free. I was just in June of 2024 in a horrible (car) accident with major injuries, my car was totaled and the person that hit me was uninsured , and Jason and his team have assisted me in every aspect; from Car Rental, Car Replacement and medical bills."
We responded:
"La Toya, thank you so much for sharing your experience with our office. We were so sorry to hear of your accident and glad to hear you are moving forward with your healing process! Thank you for your business! "
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mick kelleher

July 22, 2025

5  out of  5
rating by mick kelleher
"Always a good experience when contacting Jason Giambi’s office. They listen to my needs and come up with solutions and alternatives."
We responded:
"Mick, thank you for the review! We appreciate you sharing your experience. Thank you for your business and referrals! "
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anallely marcial

July 17, 2025

1  out of  5
rating by anallely marcial
"Told the agent I was thinking about combining my policy w my husband’s. This office took it upon themselves to CANCEL MY POLICY, & STILL CHARGE ME FOR THE FULL MONTH!"
We responded:
"Analley, We are sorry that you are dis-satisfied, however, As mentioned per our conversation, you were notified in writing 30 days prior to the cancellation date. In addition, you specifically called the office weeks before the cancellation to let us know that you were moving your policy which you did no timely proceed with. Corporate charged your account accordingly and will refund any balance owed to you. "
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Phillip Broyles

July 16, 2025

5  out of  5
rating by Phillip Broyles
"We’ve worked with Jason Giambi and his team for several years now, and they’ve consistently delivered excellent service. I want to give a special shout-out to Kristan Taylor, who has been an absolute pleasure to work with. She’s patient, responsive, and incredibly helpful — especially as our insurance needs have evolved over time. Whether it’s exploring new options, answering detailed questions, or just staying on top of renewals, Kristan makes the process seamless. Highly recommend this team for anyone looking for thoughtful, reliable insurance support."
We responded:
"Phillip, thank you so much for your feedback! We certainly strive to assist all of our customers with their insurance needs while providing great service. We are pleased to hear that is indeed what you are experiencing! "
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arsalan motamen

July 15, 2025

5  out of  5
rating by arsalan motamen
"“I’ve had an outstanding experience with my State Farm agent and their team! They are incredibly professional and always ready to help. Special thanks to Kristan for her exceptional assistance with my policies. I highly recommend their services!”"
We responded:
"Thank you Arsalan for your feedback and review. We are pleased to hear about your experience with our office and team and strive to provide exceptional service to all of our customers! "
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Steve Phamm

June 18, 2025

5  out of  5
rating by Steve Phamm
"Jason and his team always very helpful! Thanks Kristan for the prompt and courteous service"
We responded:
"Thanks so much for the shout out Steve- We are appreciate your feedback! Thank you for your continued business and loyalty! "
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Roy Farhi

April 15, 2025

5  out of  5
rating by Roy Farhi
"Always responsive and topical to their client's needs. Have used both Home and supplemental Earthquake Insurances (CEA) facilitated through Jason Giambi's offices for the last almost 15 years on an investment property and has been clockwork to undertake. Good supporting staff there is attentive as well to your needs if Jason is not immediately available."
We responded:
"Thank you for the wonderful review. We appreciate your feedback and we strive to continue to provide excellent service to you and all of our customers. We appreciate your business. "